Requests for Information Policy

Requests for Information Policy

In that spirit of transparency, this policy explains how All Public Art responds to requests for records or information about members of All Public Art’s community.

This policy does not constitute legal advice or a promise that All Public Art will respond in a specific way or at all. All Public Art reserves the right to deviate from these practices at any time. This policy is a part of our Terms of Use.

All Public Art Member Records and Information

Before you contact All Public Art for records or information, first see if the information you are seeking is publicly available or request the records directly from the relevant All Public Art member.

Some information about All Public Art buyers, sellers and Items for Sale Stores, such as aItems for Sale Store’s name, the public name of its owner, and the Items for Sale Store’s policies, is public and can be viewed by anyone at any time. In addition, All Public Art members may have access to certain records by logging in to their accounts. For example, all members can view their Conversation history by navigating to the relevant pages in their All Public Art accounts.

For more information about the records All Public Art collects, please see our Privacy Policy.

All Public Art Requires Valid Legal Process

Except in emergency situations or when consistent with our Terms of Use and Privacy Policy, All Public Art requires valid and sufficient legal process (such as a subpoena or court order, for example) to compel us to disclose records or information about an All Public Art member.

Legal process must contain enough identifying information so that All Public Art can identify the member’s account. A common name, for example, does not uniquely identify a member’s account. Your legal process should include information such as an email address, transaction ID, username, Items for Sale Store name, or payment information.

Serving All Public Art with Legal Process

All requests for member information must be made with valid and sufficient legal process and should be provided to All Public Art by first requesting a mailing address from All Public Art via the contact form on the Contact Us page.We will then send you the appropriate mailing address for you to mail any information. Receipt of legal process by these means is for All Public Art’s convenience only and does not waive any objections, including lack of jurisdiction, subpoena power, or improper service.

All Public Art is headquartered in the United States. We review legal process and requests for information issued from other countries on a country-specific basis. As a U.S.-based company, All Public Art may require that foreign legal process be domesticated under a Mutual Legal Assistance Treaty (“MLAT”), letters rogatory, or section 1782 of the U.S. code, as appropriate.

Emergency Circumstances

If your request for information involves an emergency involving a danger of death or serious physical injury to a member of the All Public Art community or any member of the public, please contact your local law enforcement. If you are a law enforcement officer seeking information relating to such an emergency, please email contact@AllPublicArt.com from your official email address and provide the following:

  1. Your name and title, the government agency you work for, and your full contact information (government email address, phone number, and fax number);
  2. A summary of the facts about the emergency situation, including how the situation poses a danger of death or serious physical injury to an All Public Art member or any person;
  3. The identity of the person or people who are in danger;
  4. The specific records sought and how they relate to the emergency; and
  5. Why legal process cannot be obtained and the records must be disclosed without delay.

Notice to the Member Whose Records Are Sought

When All Public Art receives legal process seeking records or information about an All Public Art member, All Public Art may provide notice to that member, including a copy of the legal process. All Public Art may also allow the member enough time to appear and object to the legal process in court, if necessary.

Requests for Witness Testimony

All Public Art does not provide expert witnesses for trial or deposition. When All Public Art produces records, we provide a standard records custodian declaration of authenticity. A live testimony by a records custodian is unnecessary because the records are self-authenticating.

Cost Reimbursement

All Public Art may seek reimbursement for our costs directly incurred in searching for, assembling, collecting, and preparing records or information for production.

Last updated on January 23, 2016